You can return items within 14 days of receipt – provided they are in perfect condition and unworn. The tags must not be removed or damaged. Returns of sale items are excluded from refunds – in this case, only an exchange or store credit can be issued.

We can only reimburse the return shipping costs and the original shipping costs if the item was faulty or incorrectly delivered.

A return form is available for download here. Please print it out, fill it in completely, and include it with your return.

Refunds will be issued via the original payment method.

Once we have received your return, the refund will be processed within 3–5 business days. Depending on your bank, it may take up to an additional 14 business days for the amount to be visible in your account.

Once your return has arrived, it will be inspected and processed. The refund will be issued – as described above – via the original payment method. Please note that the entire process, including the credit appearing in your account, may take up to 10 business days.

Shipping is carried out via DHL Express within 2–4 business days, depending on the destination country. Please note that processing and shipping your order may take 1–2 business days.

Duties, taxes & fees: For deliveries to countries outside the EU, additional customs duties, import fees, or taxes may apply. These charges are imposed by the respective customs office and must be borne by the recipient. Syndic Clothing assumes no responsibility for these charges and cannot predict their amount.

INTERNATIONAL SHIPPING RATES

Please follow the steps below to shop at syndicclothing.com:

1. Discover products

Use the navigation at the top of the page or browse directly through our homepage. If you're looking for something specific, our filters or the search function can help.

2. Check product information

On each product page, you'll find all available sizes, colors, a detailed description, and information about the materials. Click on the image to enlarge it and view every detail closely.

3. Complete your order
– Select your preferred size and color
– Click “Add to cart” to add the product
– Once you have added all desired items, click on the cart icon in the top right corner
– Enter your shipping and payment information
– Choose your preferred shipping and payment method
– Review all details and click “Purchase” to complete your order

Once your purchase is successfully completed, you will receive an order confirmation email with all the details.

If you would like to modify or cancel your order, please contact our customer service within 12 hours of placing your order at:

info@syndicclothing.com

Please note: After this period, your order may already be in processing or shipping – in this case, a modification or cancellation is unfortunately no longer possible.

After completing your order, you will receive an order confirmation email that includes your tracking number.

You can use this tracking number to check the current status of your delivery at any time.

If you have not received an email or have any questions regarding your delivery, feel free to contact our customer service at: info@syndicclothing.com

First, please check your spam folder.

If you still can't find it there, take a look through your emails and SMS messages to see if the confirmation might be there.

If you still cannot find any message, please contact our customer service at: info@syndicclothing.com

Click on the profile icon (head symbol) at the top of the page.

There you can either register by entering your name, email address, and a password, or log in if you already have an account using your email and password.

On mobile devices, tap the three lines (menu) in the top left corner. This will open the sidebar menu.

At the bottom of the menu, you’ll find the link to the account page. Simply click on "Login" to register or sign in.

Under “My Account” > “Settings” you will find the option “Log out everywhere.”

This allows you to securely and quickly log out from all connected devices.

If you would like to permanently delete your personal customer account, please contact our customer service at:

info@syndicclothing.com

We will process your request as quickly as possible.

As described in our [Privacy Policy], we collect personal information through your interactions with our website — including through cookies and similar technologies. This data may be shared with third parties, including advertising partners.

This sharing occurs, among other reasons, to display ads to you on other websites that are better tailored to your interests — as well as for other purposes outlined in our Privacy Policy.

In some U.S. states, the sharing of personal information for targeted advertising based on your online activities may be considered a "sale," "sharing," or "targeted advertising."

Depending on where you live, you may have the right to opt out of these processing activities.

If you wish to exercise your opt-out right, please follow the instructions below.

When you visit our website with an active Global Privacy Control (GPC) opt-out signal enabled, this will — depending on your U.S. state — be treated as a request to opt out of the sale or sharing of your data or its processing for targeted advertising purposes, to the extent applicable.

This applies to the device and browser you used to visit our site.

Our customer service is available Monday to Friday, from 10:00 AM to 3:00 PM – excluding public holidays.

Customer support will be closed on the following days:

January 1 – New Year's Day
April 13 – Easter Monday
May 1 – Labor Day
May 8 – Victory in Europe Day
May 21 – Ascension Day
June 1 – Whit Monday
November 11 – Armistice Day
December 25–26 – Christmas